Digital Transformation as a Mediating Variable in the Relationship between Organizational Culture and Job Satisfaction
pdf

Keywords

Digital transformation
Organizational Culture
Job Satisfaction
Saudi Universities

How to Cite

Shoaib, H. M. . (2022) “Digital Transformation as a Mediating Variable in the Relationship between Organizational Culture and Job Satisfaction”, International Journal of Business Ethics and Governance, 5(1), pp. 70-104. doi: 10.51325/ijbeg.v5i1.99.

Abstract

The study aims to identify the impact of digital transformation as a mediating variable in the relationship between organizational culture and job satisfaction. The data were collected from a random sample of faculty and staff members in Saudi universities, where 350 valid responses were obtained for analysis. The study finds a positive and strong correlation between organizational culture and its dimensions (values, expectations, norms, policies, and procedures) and job satisfaction and its dimensions (work requirements factors, labor relations factors, work conditions factors). Also, there is a positive and strong relationship between organizational culture and digital transformation and between digital transformation and job satisfaction. Moreover, there is a partial mediating effect (direct and indirect) of digital transformation and its dimensions (setting strategy, building culture, managing field operations) on the relationship between organizational culture and job satisfaction at the level of basic variables and their dimensions for spreading awareness of the importance of digital transformation in various institutions, including universities. This reveals the difficulties facing Saudi universities in the process of digital transformation, considering the COVID-19 pandemic. The study reached several conclusions. First, lower administrative levels are not allowed to participate in the planning of new applications. Second, the training programs offered to civil and technical workers in the universities under study are weak. The study recommended the necessity of continuous improvement of networks, computers, and software to improve working conditions.

https://doi.org/10.51325/ijbeg.v5i1.99
pdf

References

Ababneh, R., & Hatamleh, M. (2013). The role of organizational culture in supporting knowledge management in public hospitals in Jordan. Jordan Journal of Business Administration, 9(4), 651-670. (in Arabic)

Abu Algasem, Y. M. (2017). The mediator role of the organizational culture in the relationship between implementing electronic management and the performance of human resources: A case study in the service sector in Sudan. [Unpublished Ph.D. thesis]. University of Sudan for Science and Technology. (in Arabic)

Abdulkaream, B. K. (2017) Work life quality and its effect on the development the organizational culture for health care employees. [Unpublished Ph.D. Thesis]. University of Wahran. (in Arabic)

Abdulqader, B., & Abdulsamad, B. (2011). Digital management as a creative tool in managing business institutions pointing to the ideal of the digital management of Arab institutions. International symposium for creativity and change in institutions within modern organizations, University of Saad Dahlab. (in Arabic)

Alagraa, N. T. (2020). The role of electronic management in improving the job performance of employees in government institutions operating in the state of Qulgayleya. Journal of Islamic University for Economic and Managerial Studies, 28 (2), 133-164. (in Arabic)

Alomyan, M. S. (2013). Organizational behaviour in business institutions. Wael House of Printing and Publishing. (in Arabic)

Afolabi, O. A. (2010). Influence of emotional intelligence and gender on job performance and job satisfaction among Nigerian policemen. Current Research Journal of Social Sciences, 2 (3), 147-154.

Ahsan, N., Abdullah, Z., Fie, D., & Alam, S. S. (2009). A study of job stress on job satisfaction among university staff in Malaysia: Empirical study. European Journal of Social Sciences, 8 (1), 121-131.

Albaroudi, M. (2019). Job satisfaction and the art of interaction with superiors and inferiors. Marjaa Electronic Library.

https://www.elmarjaa.com/ p/resources.html. Retrieved [22/11/2022]

Albatran, S. A. (2016). The effect of the changes of organizational culture on the quality of employment life: A case study in the banking sector. Journal of Administrative Research, 34 (1), 207-107. (in Arabic)

Alhwaiti, A. A. S. (2018). Organizational trust and its relationship with job satisfaction among elementary government school teachers in the city of Tabouk. Journal of Education, 51 (12), 515-547. (in Arabic)

Almetraf, A. F. A. (2020). Digital transformation in university education during the crisis between public universities and private universities from the perspective of faculty members. Scientific Journal of The College of Education, 36 (7), 158-184.(in Arabic)

Alselehat, S. A. M. (2018). The effect of organizational justice on job performance through job satisfaction as a mediator variable. [Unpublished master’s thesis]. Arab University of Amman. (in Arabic)

Alsharei, B. (2007, 2-4 December). Digital education in Arab countries: challenges and future venues for knowledge community. First Conference For The Colleges of Arts And Social Sciences, Sultan Qaboos University. (in Arabic)

Aziri, B. (2011) Job satisfaction: A literature review, Journal Management Research and Practice, 3 (4), 77-86.

Bakhshi, A., Kuldeep, K., & Ekta, R. (2009). Organizational justice perceptions as a predictor of job satisfaction and organizational commitment. International Journal of Business and Management, 4 (9), 145-154. https://doi.org/10.5539/ijbm.v4n9p145

Bazara, M. S. (1995). Marketing research, planning auditing, and making marketing decision. Dar Aknahdha Alarabiah. (in Arabic)

Carmon, A., F., Miller, A., N., & Brasher, K., J. (2013). Privacy orientations: A look at family satisfaction, job satisfaction, and work-life balance. Communication Reports. 26 (2) 101-112. https://doi.org/10.1080/08934215.2013.824017.

Chishti, S. H., Rafiq, M., Rahman, F., Jumani, N. B., & Ajmal, M. (2010). Impact of participative management on employee job satisfaction and performance in Pakistan. Language in India. 10 (12), 89-101. http://languageinindia.com/dec2010/participativemanagement.pdf. Retrieved [24-12-2021]

Farahat, F. A. (2020). The role of digital transformation in developing the performance of public relations jobs in the public institutions in Algeria: Analytical study of the Facebook page of the directorate of health and population of the state of Oum el Boughi. [Unpublished Master’s Thesis]. University Of Alarabi Bin Mehedi. (in Arabic)

George, L. (2015). Employee motivation and job performance. Journal: Linguistic and Philosophical Investigations, 14 (1), 97-102.

Ghurairi, H. H. (2016). Job satisfaction and measuring performance: Empirical study. Library of Falah For Printing And Publishing. (in Arabic)

Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32 (3), 221-236. https://doi.org/10.1016/j.giq.2015.07.001.

Maswani, S. T.Y.R., & Anindita, R. (2019). The relationship between organizational culture and job satisfaction towards organizational commitment and employee performance. Russian Journal of Agricultural and Socio-Economic Sciences, 88 (4), 144-152. https://doi.org/10.18551/rjoas.2019-04.19

Meazi, R., Gmreash, W. (2014). The role of organizational culture in activating electronic management: A study case. http://dspace.univ-guelma.dz/jspui/handle/123456789/2361. (in Arabic)

Mehjez, M. I. (2017). The role of organizational culture as a supporter for electronic management: Empirical study for the ministry of communication and information technology for the southern states. [Unpublished Master’s Thesis]. Aqsaa University.

Mohammad, M. (2018). Job satisfaction and its effect on enhancing performance. House of Eben Nafeas for printing and publishing. (In Arabic)

Mushareqa, A., & Atia, M. (2015). Organizational culture and its role in emphasizing organizational loyalty for public workers in Palestine's ministries. Journal of Economic and Administrative Research, 1 (4), 16-40. (in Arabic)

Rozanna, N., Adam, M., & Majid, M. S. A. (2019). Does job satisfaction mediate the effect of organizational change and organizational culture on employee performance of the public works and spatial planning agency? Journal of Business Management, 21 (1), 45-51.

Saba, I., (2011). Measuring the job satisfaction level of the academic staff in Bahawalpur colleges. The International Journal of Academic Research in Business and Social Sciences, 1 (1), 12-19.

Saudi Arabia. Ministry of Education. (2022). Statistics of higher education. https://moe.gov.sa/ar/knowledgecenter/dataandstats/edustatdata/Pages/HigherEduStat.aspx. Retrieved [2/1/2022].

Stempien, L. R., & Loeb, R. C., (2002). Differences in job satisfaction between general education teachers and special education teachers: implications for retention. Remedial and Special Education, 23 (5), 258-267. https://doi.org/10.1177/07419325020230050101

Theron, C. (2010). The impact of psychological empowerment and job satisfaction on organizational commitment amongst employees in a multinational organization [Unpublished master's thesis]. University of the Western Cape.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright (c) 2022 Array

Downloads

Download data is not yet available.